Technology has been the hottest topic of all time as this determines the success and demise of any company in almost all industries. We are very much aware of the impact of technology in the travel industry as well. As per the Google Travel study, it was found out that 74% of travellers plan their trips over the internet, while a mere 13% of the travellers look for travel agencies for doing so.
Technology is helping travel and tourism sector evolve
If you’re a technical person, you must be aware of the impact that technology brought in the travel and tourism industry. Undoubtedly, it has significantly transformed the travel industry and its operations; be it customer satisfaction or online booking. With the changing travellers’ expectation and behaviour, technology is aiding firms to help them grow. Different players in the travel and technology sector are adopting different types of technologies in their business to improve customer experience.
Let’s discuss these technologies here.
A South African Tourist agency has developed VR content and allows customers to experience what it’s like to be above the land with a virtual video of paragliding. VR helps to give customers first-hand adventure experience even before they book them. This technology is welcomed by most customers as it gives you a sense of decision-making as well to go for it or not.
While travelling, people need to connect with their friends and family in order to keep them updated about what’s going on in the trip and much more. That is the reason why Travel and Tourism companies are offering fast & free wifi services to enhance customers’ travelling experience.
Insta story and Facebook posts are mandatory indeed. Haha!
From time to time we have seen that there hasn’t been much experimentation going on with it, yet there’re possibilities that it will be handy in identifying passengers at the airport, guaranteeing transparency in tourists' opinions, and enables ease and security of payments.
Blockchain is an innovation ready to change the world as we are probably aware of it. Despite that it's essentially connected with fund, it likewise gives the idea that it can affect travel.
This technology is widely used in the hotel chain. This helps them to figure out different information about their guest which allows them to target what is best for the marketing campaigns.
Essentially, they inspect their database to look out for the amount spent, the reason for the trip, the country of origin and cross-checks this information with public data from government sources in order to create the most suitable customer profile at the same time achieve a higher success rate.
Concluding, it won’t be wrong to say that technology has an abundant impact on the travel industry. Technology acts as a middleman because it comes into play from the time travellers start to plan their trip to the time it gets concluded. This shows how dependent travel industry players are on technology.
Just in case, you are looking for travel technology solutions you can opt for a travel technology service provider. Being a pioneer travel technology company, TravQ delivers top-notch services to its clients across the globe. Having said that, it provides most of the services that a travel business needs to excel. In fact, TravQ’s industry-leading services that have been designed not only to include all of the features we have talked about here but many more which can be added as per clients requirement.
Technology is helping travel and tourism sector evolve
If you’re a technical person, you must be aware of the impact that technology brought in the travel and tourism industry. Undoubtedly, it has significantly transformed the travel industry and its operations; be it customer satisfaction or online booking. With the changing travellers’ expectation and behaviour, technology is aiding firms to help them grow. Different players in the travel and technology sector are adopting different types of technologies in their business to improve customer experience.
Let’s discuss these technologies here.
- Virtual Reality (VR)
A South African Tourist agency has developed VR content and allows customers to experience what it’s like to be above the land with a virtual video of paragliding. VR helps to give customers first-hand adventure experience even before they book them. This technology is welcomed by most customers as it gives you a sense of decision-making as well to go for it or not.
- Wearables
- Mobile Technology
- WiFi Connectivity
While travelling, people need to connect with their friends and family in order to keep them updated about what’s going on in the trip and much more. That is the reason why Travel and Tourism companies are offering fast & free wifi services to enhance customers’ travelling experience.
Insta story and Facebook posts are mandatory indeed. Haha!
- Blockchain
From time to time we have seen that there hasn’t been much experimentation going on with it, yet there’re possibilities that it will be handy in identifying passengers at the airport, guaranteeing transparency in tourists' opinions, and enables ease and security of payments.
Blockchain is an innovation ready to change the world as we are probably aware of it. Despite that it's essentially connected with fund, it likewise gives the idea that it can affect travel.
- Big Data
This technology is widely used in the hotel chain. This helps them to figure out different information about their guest which allows them to target what is best for the marketing campaigns.
Essentially, they inspect their database to look out for the amount spent, the reason for the trip, the country of origin and cross-checks this information with public data from government sources in order to create the most suitable customer profile at the same time achieve a higher success rate.
- Internet of Things (IoT)
Concluding, it won’t be wrong to say that technology has an abundant impact on the travel industry. Technology acts as a middleman because it comes into play from the time travellers start to plan their trip to the time it gets concluded. This shows how dependent travel industry players are on technology.
Just in case, you are looking for travel technology solutions you can opt for a travel technology service provider. Being a pioneer travel technology company, TravQ delivers top-notch services to its clients across the globe. Having said that, it provides most of the services that a travel business needs to excel. In fact, TravQ’s industry-leading services that have been designed not only to include all of the features we have talked about here but many more which can be added as per clients requirement.
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